FAQ

Home >> FAQ

Frequently Asked Questions (FAQ)

What areas do you service?

We primarily serve the Sydney area, including surrounding suburbs. If you are unsure whether we cover your location, please contact us for more details.

Are your cleaners insured and background-checked?

Yes, all our cleaners are fully insured, licensed, and have undergone thorough background checks to ensure your safety and peace of mind.

What types of cleaning products do you use?

We use high-quality cleaning products from renowned brands and eco-friendly products to ensure effective and safe cleaning solutions for your space.

Can I customize my cleaning service?

Absolutely! We offer customized cleaning plans tailored to meet your specific needs. Our flexibility ensures we can accommodate your schedule and preferences.

How do you ensure the quality of your services?

We are committed to delivering 100% client satisfaction. Our cleaners are trained to the highest standards, and we regularly review our services to maintain quality.

Do you offer one-time cleaning or only recurring services?

We offer both one-time cleaning services and recurring cleaning plans. Whether you need a single deep clean or regular maintenance, we can accommodate your needs.

What is included in your standard cleaning service?

Our standard cleaning service includes dusting, vacuuming, mopping, bathroom and kitchen cleaning, and general tidying. We can also include additional tasks based on your specific requirements.

How can I book a cleaning service?

Booking a cleaning service is easy! You can contact us via phone, email, or our website's contact form to schedule an appointment at your convenience.

What should I do to prepare for the cleaning service?

To help our cleaners work efficiently, we recommend clearing away personal items and any clutter from surfaces. However, our team can also handle light tidying as part of the service.